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First, some of our resources:
1. Invincible hope: Recall that core to the Christian tradition
that animates every Jesuit apostolate represented here is this extraordinary
scripture verse, For she who was thought to be barren is now
in her seventh month. For nothing is impossible with God.
Hope makes the Christians attitude toward crises and problems
fundamentally different than the attitude of those who rely on human
resources alonehow much more powerful when hope is shared
by the full team engaging the problem at hand. That hope, of course,
is but one dimension of a second enormous resource we all draw upon,
namely:
2. Shared faith in Christ Jesus, indeed, affiliation with a Society
in His name: Even before considering the remarkable content of our
faith, lets not take for granted the incredible human power
of any shared tradition. Faith bestows on this group a common language,
common values, a common priority system: I can think of no multinational
company engaged in as varied business lines as are represented in
this room that could so easily find common explanation for being
in those businesses, the values that need to motivate employees
working within them, and so on. This shared faith, even in its human
aspect, gives us an incredible leg-up over the great majority of
human enterprises in attacking problems. Not even to mention, of
course, the extraordinary content of that faith, and the shared
opportunity for connection, consolation, and communion, not just
with each other, of course, but with the Divine. Over these three
days, attendees will pray together formally at least a half-dozen
times; and just think of all the individual prayer of intercession,
contemplation or discernment that will take place. No secular company
on earth draws on that kind of unifying force
Those oil rig
workers bobbing in the ocean next to burning oil rigs look skyward
and place their trust in fallible human beings piloting far from
perfect helicopters. Those gathered here look to surer support.
3. Everyone in this room inherits in some respect the legacy of
what is probably the most incredible franchise in the history of
organized religion. For over 400 years our predecessors have created
a track record that has been to institutional religion what my JP
Morgan was to investment banking, or, I say with hesitation here
in the Maryland province, what the NY Yankees have been to baseball.
Im not aware that the Vatican has kept similar league tables
of religious orders; but if they did, the Jesuits would surely boast
an equally impressive record.
Any marketers in the room know that strong franchises are mysteriously
resilient: Its hard to kill a good brand. Johnson and Johnson,
Coke, and McDonalds have in our lifetimes easily survived blunders
that would have doomed marginal players in their industries. We
today can thank our predecessors for giving us margin for error:
it should spur our willingness to experiment, knowing that no one
mistake will doom the Ignatian project. There is still more beauty
to the power of franchise: clients and customers, truth be told,
tend to think youre better than you actually are. We shouldnt
feel apologetic or embarrassed about that, but honor our predecessors
by investing wisely the brand capital theyve bequeathed us:
the Ignatian or Jesuit label can help jump start and win credibility
for initiatives that would be beyond the capacity of other religious
orders to mount.
4. We have an incredible track record of surmounting crises against
all odds. The Jesuit company has throughout its long history grappled
with crises that will make our current predicament seem like a normal
days work. Imagine, for example, if we were sitting here in 1814,
figuring out how to revive a company that hadnt existed in
40 years. Or, those here from Georgetown, Scranton, or Wheeling
who today summon help by e-mailing the Provincial or advertising
in the Chronicle of Higher Education, might imagine how predecessors
in the 1790s, working for a suppressed company, summoned help from
Eastern European Jesuit colleagues with whom they had no working
relationship and about whom they knew nothing. Jesuit predecessor
generations have been suppressed globally, thrown out of more countries
than you or I could count, in some cases multiple times; the founders
were told by the pope that their global membership would not be
permitted to exceed 60. In short, any true Ignatian team is good
in a crisis. Why? That leads to the fifth and most practically relevant
of the resources I want to enumerate:
5. The spiritual exercises
.Any companys capacity to
navigate crisis is intimately related to its corporate culture,
the shared set of values, often unspoken, that govern the way individuals
in an organization treat each other and approach the work environment.
Corporate culture is a high falutin, somewhat slippery term,
and business school academicians sometimes express the idea more
accessibly as the way we do things around here. Uncannily,
the earliest Jesuits used almost exactly the same phrase, speaking
regularly about their nuestro modo de proceder, or our way of proceeding.
That way of proceeding draws on their Constitutions, their lived
example, their letters to one another, but above all on the Spiritual
Exercises, and surely every strength Ive discussed so far
is encapsulated and mediated through those Exercises: its
a specific way in which Jesuits and their colleagues can experience
and speak about faith and hope, and, important for our purposes,
these Exercises can instill the personal disposition necessary for
attacking problems proactively. So let me now move from the resources
that we draw upon to the more proactive question of how characteristically
an Ignatian-inspired team might demonstrate personal and corporate
leadership in approaching opportunities and challenges. Im
going to elaborate loosely but successively on four workplace values
that I choose to call heroism, ingenuity, love, and self-awareness.
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